Help and Customer Service

Check most frequently asked questions here, if you still need help then please contact us at customercare@zaxtechshop.com

Returns

Within 30 days, you may request a return or exchange on your item. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.

Shipping

Handling times are 2-3 days during business hours Monday-Friday. Orders made on weekends and holidays will be processed the following business day. In general, shipping is 14 days + handling. Shipping is free on all orders in Canada and USA.

Your Order

Placing an order on ZaxTechShop.ca is easy. Just add items to your cart, go to checkout, fill in your shipping and payment details, and place your order. We ship online orders to any address in Canada, USA and few overseas countries, and shipping is free anywhere in Canada and USA

You will be notified through email for order confirmation, fulfillment and tracking number. A tracking number will be provided within 5 business days of your order.